Customer Testimonials
Missy went be on the call of duty on this particular situation because my mother had just died and I needed to do 1 million things in one day and this was one of them and they got it done in less than two hours just like I asked them to and I was so pleased with Missy, she is a great person to deal and totally renewed my faith in humanity dealing with dealerships!!!!!!! If all my experiences are going to be like this then this dealership will be the one I’m using and there’s many to choose ...
not only does my vehicle always get the best service but missy the service advisor is always so personable and makes sure i know what is going on when my vehicle is in the shop.
Missy Shanahan is a wonderful service advisor, always friendly and makes sure you know exactly what is going on with your vehicle. thank you for the great service!
Lee's Summit jeep cares about their customers. A nice waiting area and they get the service done as quick as possible. If any problems they get ahold of you.
Super friendly staff and available to help immediately. Test driving the cars was great as well.
Jonathon, the service advisor, is always willing to help with my service needs. If he doesn’t have an answer immediately, he is quick to get the answer for me.
Deal was painless and fair. Gregory Ruxlow was a joy to work with. The finance office was quick.
Always great service at Lee's Summit DCJR Service Department. It was very quick and they are easy to deal with. Thank again to everyone there. MP
My experience with the dealership was amazing! Jackie helped me find the perfect SUV for me and I couldn't be happier. The tricky part for me was finding a SUV that my dad could fit in and Jackie was very helpful.
I was able to secure a service appointment very quickly. The service tech was friendly and helpful.
My experience withe the dealership was amazing! Greg R helped me find the perfect jeep for me and I couldn't be happier
In to replace driver's mirror and out with no problems!! Thanks Jonathan and John Knotts
Jeff Snyder is a great 👍 Service advisor.I Trust Jeff completely in helping me with My Jeep.He goes above and beyond my expectations.He makes sure everything thing that needs to be done to my jeep is done
Jeff did a great job with my 10k service. It only took 30 minutes. Thank you!
I have dealt with this dealership for many years. I have bought four jeeps and go there for service. Jesse Vensor has always provided me good advice and the service department has done good work.
A Pleasure to work with. Greg at Lee's SummitDodge Chrysler Jeep Ram was very knowledgable about the vehicles & offered many suggestions on ways to make my purchase fit my budget. His no pressure sales tecniques put me at ease & made me feel like he really wanted me to get the right car for me.
I've had all my oil changes done at this LS dealer on my last 2 Rams. I wait and I usually get in and out relatively fast with no issues.
Dealer shop was super friendly and helpful during my purchase of my new truck. Overall a geeat experience!
Always professional & friendly people in the dealership. They greet us with a smile and make sure we know where we can choose to rest until work is completed.
Friendly staff, and while they were very busy, they made us feel at home. Would be good if they had a maintenance advisor specifically for walk ins as they were all busy for a while before being able to check us in.
Normally they're pretty good but they dropped the ball on my last service big time I brought my 2016 Dodge ram pickup in Thursday afternoon and dropped it off for a Friday morning service appointment my appointment time was 7:45 Friday morning to have the oil changed the fuel filter changed a check engine light fixed and my automatic door locks fixed I stopped by there on my way home from work at 3:30 in the afternoon and my truck was still sitting outside and they hadn't done anything to it yet Missy shanahan was very apologetic and went back there ...
excellent service, very efficient, reasonable price, waiting time was not too long, the waiting area was clean
We purchased two vehicles within two weeks from Greg. Excellent service, excellent people, we will definitely be back! Everything about the experience was top notch.
I came in with a dead battery. Missy said she would try to work me in as they were backed up. Within the hour she had worked me in and I had a new battery and on my way. I feel she went above and beyond to give me good service, which is not normal these days, An employee like Missy is very valuable to your business and an asset to your company.
Great customer service and great mechanics providing quality work. Your service representative is always available to answer any questions you may have. 5 STARS 🌟 🤩
Wonderful experience! Great customer service! Our salesman, Ali, went above and beyond for us, and to answer any and all questions we had. Ali was very friendly, polite, and very personal. Not pushy and arrogant like I've had at previous dealerships! A very positive experience with Ali! I am living my 2019 Black Acura MDX! Thanks so much, Ali! Paula and Tony Bullock
Excellent experience with our salesman, Ali. He was very pleasant to work with. Very friendly, polite and personable. Great guy to work with! Thanks so much, Ali! Paula and Tony Bullock
Best Experience by far. I would recommend them to anyone. Nate is one heck of a salesman. Zero Pressure and always follows through with his promises. This dealership does not have the creeeper salesmen and thats what i love about them
This dealership has the best customer service. The workers are always so friendly and helpful. Missy was someone who stood out to me with her friendliness and hard work. I highly recommend this dealership!
Always great customer service. Been going here to service multiple Jeeps for years. Good people.
Received good customer service and went straight to business. No games were played and got straight to the point as I like it.
I was met by Lindsay Capra. She was kind and took the time to help with my needs I did not know how to put my Jeep into 4 wheel Drive . Thank's to her and the service people I fill safe and good about what they do.
Excellent and friendly service. Lindsay and Jesse are the best in the business. Will definitely be back.
Very personable and professional! Process was quick and thorough. Called with a follow up to make certain we had no questions about our purchase.
This is not your normal car dealership. No sitting in a salespersons cubicle for hours, as he and the manager play games with the "numbers." Just open, honest, up front people. They treated me with respect and honored my time. I told them what I needed to make the deal, and they made it happen.
Jessie in the service department was very helpful and my car and fixed and ready to go when he said it would be finished.
Great customer service and everyone was helpful and thank you Jesse for my oil discount today!! The wait was not that long either and Inwould definantley recommend Lee’s Summit DCJM to anybody!!!
Jonathan and the whole crew at LS Jeep were friendly, helpful, and efficient. I greatly appreciate their expertise, attention to detail, and going the extra mile to identify and head off future repairs. The work was done correctly, in a timely manner, and at a reasonable price. Thank you! Joe
Great experience, painless and stress free. I would recommend to anyone. Easiest place to buy a car
Greg did his best to give us what we wanted. We did not like the key fob situation and tried his best to find a solution. Although, he was unable to fix the outcome (which I still hate the key fob thing) he did a great job! Not something he could change it's the manufacture.
Very friendly and helpful. Nate is a good salesman. Love my jeep need to learn how to get top off loop loop
The service was fast and friendly didn’t have any problems getting what we needed and wanted by the people that help us great service. Will
I’ve purchased 2 vehicles from Jack, and the experience both times was awesome. He’s just a great guy to work with and knows his business. I highly recommend Jack and Lee’s Summit Dodge Chrysler Jeep Ram.
Kyle was very friendly and up front with the cost of repairs. Good communication and efficient
This was my first time to utilize your dealership for service. I found the staff to be courteous. The entire service area was cleanIn and the waiting area was comfortable. Oil change and tire rotation and I took about an hour. I will be a repeat customer!
Clean, everyone was friendly and very helpful. Greg was very patient. I was very torn as to what I wanted to do. I appreciated his honesty and being candid with me.
I do all my service work at Lees Summit Dodge and always use Johnathan he is always so professional and keeps me informed on my truck. Excellent customer service by Johnathan
Excellent, timely, responsiveness of Service department! How refreshing to have a team keep me posted as the service progressed!
Jesse was very positive, helpful and always personable and friendly. He makes it a pleasure to go to the dealership
I’ve never had a bad experience working with Jonathan. He is the only person I will use when it comes to getting my vehicles serviced
This is our second Jeep we've purchased from Lee's Summit, Dodge and both times the experience was easy and fast! We worked with Gregory on our purchase (2020 Jeep Wrangler). He was patient and we never felt pressured to buy. He was upfront on the price and our trade value. He even remembered I wanted a Jeep Girl hat!
Went in to get oil change and everything went well….only took a half hour
Thoroughly enjoyed our visit. The sales person was very knowledgeable .they're let us know everything about the car and everything about the process before we went through it. Would definitely recommend the dealership as well as the sales person
Derek made buying a car process super easy while being friendly and professional and all that remotely!! Thank you! Can’t wait to get my new Grand Cherokee!!
We have dealt with Nathan for years and purchased several cars with his help. He always goes above and beyond to ensure we are satisfied as he realizes this is a big investment.
Greg was very nice, answering all questions. Walked us through the buying process. And the gadgets on these new cars
Jeff always takes care of getting my vehicle repaired in a timely manner and keeps me informed of the progress or any problems or delays. I always ask for Jeff when I need service or repairs.
Sales and service staff are very professional and courteous. My "go to" dealership for sure.
This is my third vehicle purchased from Lee’s Summit Dodge and it was another great experience! Tim ordered my 2022 Grand Wagoneer with me in January and called me today to tell me it had just been unloaded from the truck. Tim made the entire process easy and was very informative! Any future purchases will definitely go through Tim!
I'm always pleased with how friendly and quick the service department is. Today was another example of getting in and out on time for my oil change and tire rotation appointment.
Derek and the whole Team at LS Dodge did an AWESOME Job making the entire buying process a great experience
Greg was very helpful and helped out in every way he could. I would definitely come back.
I had a great experience at the dealership in lee summit. Everyone was very nice and helpful. Everyone that I worked with from the salesman to the financial team was awesome. I will be buying my next vehicle in the future from them.
Johnathan, Missy and Mike are the best . They were all very professional and made sure that everything was taken care of that was needed. They also checked for any recalls and the need for air filter to be changed or not. Good job guys.
We bought cars from Greg and Tim and both have been great to work with!
Polite and timely service department employees. Or I enjoyed the coffee and chocolate bar and was able to watch Judge Judy!
In and out in less than 45 minute's. Great service adviser Jesse Venzor took care of all my needs. Great experience thank you for taking care of my pride and joy.
Worry free experience! Mr. Vendor, my Service Advisor, kept me updated with how my truck was progressing through an oil change, tire rotation and PCV change and was ready to answer any questions I had..Great experience! Recommended!
The speed of service was excellent Quality of work was excellent Service Rep (Missy) was attentive and resolved my issue in a professional manner. Several associates approached me the visit.
It’s nice to walk into a business and be acknowledged as soon as you arrive . I have never worked with a service department that is more efficient and helpful. Every aspect of this dealership is exceptional.
Dealership very clean friendly people Tim my sales man very helpful the purchase went well we like the car..
Brought my Challenger in for rf-hub upgrade,started on it right away. Mike the tech doing the service explained the process and benefits to me very well. Jesse and Derek both top notch. Thanks guys! J. R. K.
This is the second time we have bought a Jeep from Greg. Listens to what we were interested in and made it happy. Fast and easy process. Would recommend to anyone.
Was a great experience with my sales rep Lance. The process was easy and painless. I would recommend this dealership to anyone for their next vehicle.
!Missy in service gave me excellent service and was thorough, kind, and polite. She up dated me as to what the technician found, made sure my jeep was serviced and ordered parts to make repairs.
Got me right in. Employees were very courteous and friendly. Professional follow up and kept me advised of what was happening. Quality service all around. I highly recommend.
Jesse was very helpful and did a good job with my service. Was very kind as well.
Timmy was Friendly. Listened to what I wanted. Financing went smooth, Chris was informative and patient. All the staff was friendly and attentive.
I popped in one snowy day as I was overdue on my oil change & they took me in. My wait was less than 1 hour which is very acceptable even without an appointment. Very grateful of the Service dept taking care of me. Yay!
Great dealership, clean, respectful, courteous and outstanding service. Overall experience is great if you're looking for a great person Jonathan in the service department is number one.
They came out to help almost immediately and were wonderful at helping with everything. 10 out of 10 would recommend to a friend.
We enjoyed how Greg communicated with us in every way. Not only was he are salesman but made a new friend. We would definitely come back and reccommend to everyone.
Lee’s Summit Chrysler Jeep Ram is a great place for professional car maintenance and repair. I would definitely recommend them for professional service.
Every time I have come to this dealership, whether to purchase a vehicle (of which I've done 3 times) or to get maintenance and service done, everyone has treated me well. Everyone is nice and VERY helpful! I highly recommend them for all of your vehicle needs!
Everyone was so amazing and easy to work with. Greg is an exceptional salesman and he kept me informed on the delivery of my car, and Chris walked me through all the paperwork. They made me feel so welcome and I would have to say the best car buying experience ever!!
They are nice people and had a good experience. Greg is an awesome guy for coming in on his day off to take care of me
Attention to details, helpful and courteous. Put my needs first and I didn't have to call and see when the work was done.
Very reputable dealership with great service. I would highly recommend. The service department is outstanding and does not attempt to push unnecessary service for your vehicle.
I’m an out of state buyer and on price alone, the Ram was worth the trip. But Dakota and Greg made my experience from two states away feel like I was at the dealership. They were incredibly responsive over text and phone. They took the time to send me videos with commentary and their own personal feelings about the vehicle (good and bad). The finance manager, David was pretty great (for a Michigan Wolverine). My only real knock on the whole process is that the dealership doesn’t do anything to roll in the out of state fees for ...
Jesse was great! We always get our car service done here. Service is always done in a timely manner.
Jesse Venzor is the reason I bring my 2012 Ram in for service. He goes out of his way to explain what is being done. If I were in the market for a new vehicle I would choose Lee's Summit Dodge because of Jesse.
Lee summit staff are always friendly. Jesse explained everything needed and is eager to help. I recommend.
The service center was great, Jonathan was so helpful had all questions answered thank you for having employee like him !!! Please keep up the great work !!
This is the second truck I've purchased from this dealership in the last three years. I perfectly happy with the first, but they made me a good enough deal on the second that it was a good move to upgrade.
They are extremely busy and sometimes hard to talk to on the phone because they are busy, but all in service are really great to deal with. I have been dealing recently with Jonathan and the service manager Lindsey, they make me feel like they are family and have went the extra mile to help with my service needs!
I had my 2019 Jeep Cherokee Trailblazer in for an oil change, tire rotation, 20,000 mile check up and front end alignment. It took 5 hours to do those things. I thought that was at least 2 hours longer than it should have. Everyone was great to work with. I just thought it was a lot longer than it would have been to accomplish those things. All of the employees I had contact with were very friendly, pleasant and professional to work with, which I appreciated greatly. I just hadn't originally planned on being there for 5 hours when I had an appointment and ...
The Service department is consistently friendly, courteous and efficient. Whatever questions or concerns I have had either by phone or in person have been addressed and explained. Always a bonus!
2nd vehicle I've bought here. And I'll definitely be back next time. Thank you very much.
Staff was very friendly and they made sure we were comfortable the entire time there.
I was told the oil change and tire rotation would take one hour; it was closer to two.